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/ CUSTOMER CARE

At Tan Rosie, we take pride in providing exceptional customer care. Our goal is to deliver the best products to you in a timely manner, well-packaged and truly tasty. If you encounter any issues with our products or services, please don't hesitate to contact us. We are always available to help you with any problems.

/ PRIVACY & SAFETY

his privacy policy sets out how Tan Rosie uses and protects any information that you give Tan Rosie when you use this website, visit it us at a food festival or farmers market.

At Tan Rosie, we are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Tan Rosie may change this policy from time to time by updating this page. We’ll notify you of any significant changes but you should check this page from time to time to ensure that you are happy with any changes.

When Tan Rosie collect and process your personal data we are doing so on our own behalf, and not on behalf of any third parties. This means that Tan Rosie Foods Ltd is termed a data controller under the terms of data protection legislation.

THE LEGAL BASES

The law on data protection sets out a number of reasons for which a company may collect and process your personal data including:

  • Consent – for example, where you have ticked a box to receive emails

  • Contractual obligations – for example, where we need your data to fulfil our contract with you

  • Legal compliance – for example, where the law requires us to

  • Legitimate interest – where we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not impact your rights, freedoms or interests – for example, the operation of the Treat Me loyalty scheme

WHAT INFORMATION WE COLLECT

We may collect the following information:

  • name

  • contact information including email address

  • demographic information such as postcode, preferences and interests

  • other information relevant to customer surveys and/or offers

 

/ WHOLESALE INQUIRIES

Are you a retailer, either a large or small one, who is looking to grow your business? so, we would be delighted to collaborate with you! We offer a range of wholesale pricing options and other valuable information that can help you take your business to the next level. To learn more about how we can work together, please don't hesitate to contact us using form below.

/ PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments (contact us for more information).

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